The following part is the detailed information about our service system:

Technology
R&D Department
---Several advanced R&D centers and creative designing teams;
--Keep pace with time and absorbing domestic and overseas advanced technology;
--Communicating and cooperating with the experts in relative fields.
Customized Design
Can design tailor-made production lines completely according to our customers' different specific requirements.

Manufacture
Speciality
--Many years experience in this field;
--Equipped with professional processing equipments.
--Excellent senior technicians with professional training.
Quality Control
--Equipped with independent QC departments both in the company and factories;
--CE Certificates for the main production lines from HiSuccess International;

Inspection
--Inspected by Ourselves:
When finishing assembling the equipments, we will test the machines and commissioning in the workshop first.
--Inspected by Our Customers:
After confirmation of a sound work of the line, we will invite our customer to inspect the production lines;
--Inspected by a Third Party:
If necessary, we would request an international inspection organization to make further inspection.

Installation and Commissioning
From the foundation to commissioning, our company is responsible for instructing the customers how to construct the foundation and build the workshop, and to associate them to complete the work of installation and commissioning, since we have plenty of excellent technicians who have experienced many big projects abroad.

Test Production:
--In 2008, our staffs were successful to complete the installation, commissioning and test of Rock Wool Production Line in Turkey.
--If necessary, we can send experienced engineers to instruct the customers to take the test production in customers' workshop.

Training:
--Our customer can send their engineers to get training in our downstream factories.
-- And our engineers can teach them how to operate the machine when they are commissioning and testing the production line in customer's workshop.

After Service
Technical Support:
--Providing professional technology support within and after the warranty period.
--Feeding back to our customers timely.
Spare Parts:
Promptly providing spare parts and wearing parts.
Upgrade:
--Improvement of technology;
--Upgrade of equipments.

Others
Turn-key Project
Raw Materials
--Supply of raw materials made in China with good quality, quick delivery and reasonable price.